How to Stay Connected in Costa Rica: A Guide to Phone Services and SIM Cards

Many tourists overlook the option of a local phone plan while traveling. However, staying connected during your visit is easier and more affordable than you might think. Costa Rica offers convenient options for tourists looking to use local phone services without breaking the bank. Here’s everything you need to know about using phone chips (SIM cards), local phone plans, and essential tips for seamless communication.

1. Phone Compatibility and Setup

To use a Costa Rican phone service, your phone must be unlocked and compatible with local carriers. If your phone meets these requirements, you can easily switch to a Costa Rican SIM card upon arrival. Most SIM cards are prepaid, making it simple to control your spending.

2. Country and Area Code Basics

Costa Rica’s country code is +506. Whether making a local or international call, you'll need to include this code when dialing Costa Rican numbers from abroad. Phone numbers in Costa Rica are 8 digits long, with no separate area codes so you won't need +506 while making calls throughout the country. However, WhatsApp is how most locals stay connected and to properly save contact information in WhatsApp you will need to add +506 to the number.

For example:

Local call: 8888-1234

International call to Costa Rica or WhatsApp: +506 8888-1234

3. Types of Phone Plans

Prepaid (Pay as You Go):

Ideal for short-term visitors, prepaid plans let you top up credit as needed. No contracts or extensive documentation is required—just a passport.

Prepaid SIM cards are widely available and cost around ₡1,000 (about $1.50 USD). You can add credit as needed, with recharge options ranging from ₡500 to ₡10,000, valid for 30 to 60 days. The prepaid mobile rate is approximately ₡40.351 (USD 0.071) per minute for calls, and mobile internet usage is charged at ₡0.008588 (USD 0.000015) per kilobyte. 

Postpaid (Monthly Plans):

A long-term option for residents or frequent visitors. Opening a postpaid plan usually requires proof of residency, identification, or a corporation number.

Costa Rican mobile providers such as Kölbi, Movistar, and Claro offer various postpaid plans tailored to different needs. These plans typically include a set amount of data, voice minutes, and text messages per month. For example, Kölbi offers a plan with 2 GB of data, 35 minutes of talk time, 30 SMS, and an additional 3 GB for WhatsApp usage, priced at ₡5,000 (approximately USD 8) per month. 

4. Where to Get a SIM Card

Airports: Convenient but often more expensive.

Telecom Providers: Stores like Kolbi (ICE), Movistar, and Claro sell SIM cards with various prepaid plans.

Convenience Stores: Chains like Mas x Menos, Monge, Gollo, or Walmart often sell SIM cards and top-up cards.

*SIM cards typically cost around $2-$5 USD.

5. Adding Credit to Prepaid Plans

Topping up prepaid plans is simple. You can:

• Visit telecom stores or convenience stores.

• Use online platforms (with a local debit/credit card).

• Find recharge kiosks in malls, supermarkets, or pharmacies.

Some basic Spanish phrases to help:

“Necesito una recarga.” (I need a recharge.)

“Quiero recargar mi línea con ₡___ colones.” (I want to add ___ colones to my line.)

“¿Cuánto cuesta la tarjeta SIM?” (How much does the SIM card cost?)

6. Benefits of Using a Local Number

Having a Costa Rican number offers many advantages such as affordable data plans for navigation and communication. easy access to local services (like making reservations), the ability to use Costa Rican ride-hailing apps like Didi or Uber, and quick and cost-effective communication with local tour guides or emergency services.

7. Emergency Numbers in Costa Rica

It’s always good to be prepared. Save these essential emergency numbers:

911: General emergencies (police, ambulance, fire).

128: Tourism assistance hotline (English-speaking agents).

800-TURISMO: Toll-free tourism information service.

8. Helpful Phrases for English-Speaking Tourists

Here are some useful Spanish phrases for communicating about phone services:

“¿Dónde puedo comprar una tarjeta SIM?” (Where can I buy a SIM card?)

“¿Cuáles son los planes disponibles?” (What plans are available?)

“Necesito ayuda con mi teléfono.” (I need help with my phone.)

“¿Puedo usar mi tarjeta de crédito para pagar?” (Can I use my credit card to pay?)

I ensure that all my tours provide smooth, connected experiences by recommending the best phone service options for travelers. Whether you’re navigating Guanacaste’s stunning landscapes or contacting family back home, staying connected with a local SIM card makes your trip stress-free and enjoyable. Either way, phone or no phone, I am at your service and can help with your trip planning.